Is registration required?
- For most exchange directions, registration is not required.
- Registration is required for exchanging from/to Visa/MasterCard USD/EUR.
Is verification required?
- For most exchange directions, verification is not required.
- Verification is required for exchange direction from/to Visa/MasterCard USD/EUR.
List of countries for citizens of which verification is not available.
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Afghanistan, American Samoa, U.S. Virgin Islands, Territory of Guam, Iran, Yemen, Libya, State of Palestine, Puerto Rico, Somalia, the Democratic People’s Republic of Korea, The Northern Mariana Islands, USA, Syria, Russian Federation, Republic of Belarus, Republic of Sudan, Transnistria, temporarily occupied territories of Georgia, Turkish Republic of Northern Cyprus, Western Sahara, Federal Republic of Ambazonia, Kosovo, South Sudan, Canada, United Kingdom, Nicaragua, Trinidad and Tobago, Venezuela, Myanmar, temporarily occupied territories of Ukraine.
Virtual/anonymous physical card verification.
In order to verify a virtual/anonymous card you need to take the following steps:
- It is necessary to verify your identity.
- It is necessary to take a screenshot from your personal account (in banking), which should show at least the last 4 digits of the card number and the expiration date of the card.
- Take a photo against the background of a white sheet on which the name, date and signature of the card owner will be handwritten, as well as a virtual card from banking and the name of the service Changer.BIZ
- For anonymous physical card, a card statement is also suitable, where the owner’s full name and card number will be visible.
How long does identity/card verification take?
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Identity/card verification can take up to 24 hours.
Why was my identity/card verification application rejected?
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You did not comply with the verification rules/requirements. You will receive a notification with the reason by email.
PayPal Transfers
- Transfer is possible only to verified Paypal accounts.
- Transfer to a Paypal account opened in some countries is not possible. (Example: Russia, Belarus, Ukraine, Armenia etc.)
- PayPal charges a fee for an incoming payment. Specify commission percentage of your account in advance.
- PayPal may freeze incoming funds. For enrollment, you need to wait 48-72 hours.
List of countries, to where transfers of Visa/MasterCard USD/EUR is available
- Transfers are not possible to certain types of cards on which the bank has imposed its own restrictions (AdvCash, Revolut etc, sometimes these are virtual or salary cards)
- Depending on the card type, some countries are not supported
- Withdrawals to Visa cards are available to the banks of following countries:
Andorra (EUR / USD), Austria (EUR / USD), Belgium (EUR / USD) (BIN 456933 unavailable for withdrawal), Bulgaria (EUR / USD), Croatia (EUR / USD), Cyprus (EUR / USD), Czech Republic (EUR / USD), Denmark (EUR / USD), Estonia (EUR / USD), Finland (EUR / USD), France (EUR / USD), Germany (EUR / USD), Gibraltar (EUR / USD), Greece (EUR / USD), Hungary (EUR / USD), Iceland (EUR / USD), Ireland (EUR / USD), Italy (EUR / USD), Latvia (EUR / USD), Liechtenstein (EUR / USD), Lithuania (EUR / USD), Luxembourg (EUR / USD), Malta (EUR / USD), Monaco (EUR / USD), Netherlands (EUR / USD), Norway (EUR / USD), Poland (EUR / USD), Portugal (EUR / USD), Romania (EUR / USD), San Marino (EUR / USD), Slovakia (Slovak Republic) (EUR / USD), Slovenia (EUR / USD), Spain (EUR / USD), Sweden (EUR / USD), United Kingdom (EUR / USD) (BIN 416549 unavailable for withdrawal), (BIN 416598 unavailable for withdrawal) - Withdrawals to Mastercard cards are available to the banks of following countries:
Andorra (EUR / USD), Armenia (EUR / USD), Australia (EUR), Austria (EUR / USD), Azerbaijan (EUR /USD), Bahrain (EUR), Belgium (EUR / USD), Bulgaria (EUR / USD), Canada (EUR), Chile (EUR), Colombia (EUR), Croatia (EUR / USD), Cyprus (EUR / USD), Czech Republic (EUR / USD), Denmark (EUR / USD), Dominican Republic (EUR), Ecuador (EUR), Estonia (EUR / USD), Finland (EUR / USD), France (EUR / USD), Gabon (EUR), Georgia (EUR / USD), Germany (EUR / USD), Gibraltar (EUR / USD), Greece (EUR / USD), Hungary (EUR / USD), Iceland (EUR / USD), India (EUR), Ireland (EUR / USD), Italy (EUR / USD), Kazakhstan (EUR), Kyrgyzstan (EUR), Latvia (EUR / USD), Liechtenstein (EUR / USD), Lithuania (EUR / USD), Luxembourg (EUR / USD), Malta (EUR / USD), Moldova (EUR), Monaco (EUR / USD), Mongolia (EUR), Montenegro (EUR), Morocco (EUR), Netherlands (EUR / USD), New Zealand (EUR), North Macedonia (EUR), Norway (EUR / USD), Peru (EUR), Poland (EUR / USD), Portugal (EUR / USD), Romania (EUR / USD), San Marino (EUR / USD), Singapore (EUR), Slovakia (EUR / USD), Slovenia (EUR / USD), Spain (EUR / USD), Sweden (EUR / USD), Switzerland (EUR), Tajikistan (EUR), Turkey (EUR), United Kingdom (EUR / USD), Uzbekistan (EUR)
List of unsupported countries for citizens and/or residents (territories) and jurisdictions for directions from/to Visa/MasterCard USD/EUR
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Afghanistan,
Algeria,
Austria,
Bahamas,
Bangladesh,
Bolivia,
Bosnia and Herzegovina,
Bermuda,
Burundi,
Cambodia,
Central African Republic,
China,
Czech Republic,
Congo, Republic Of The,
Congo, The Democratic Republic Of The,
Colombia,
Cuba,
Dominican Republic,
Ecuador,
Ghana,
Guinea-bissau,
Iran, Islamic Republic Of,
Iraq,
Kyrgyzstan,
Lebanon,
Liberia,
Libya,
Mali,
Marshall Islands,
Mongolia,
Moldova,
Morocco,
Myanmar,
Nepal,
Nigeria,
North Korea,
Pakistan,
Palestine, State Of,
Qatar,
Russia,
Sierra Leone,
Somalia,
South Sudan,
Spain BIN 487106,
Sudan,
Syrian Arab Republic,
Trinidad And Tobago,
Tunisia,
United States,
Venezuela,
Western Sahara,
Yemen,
Zimbabwe
List of unavailable banks in countries, for payments from Visa/MasterCard cards
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Afghanistan,
Algeria,
Austria,
Bahamas,
Bangladesh,
Bolivia,
Bosnia and Herzegovina,
Bermuda,
Burundi,
Cambodia,
Central African Republic,
China,
Czech Republic,
Republic Of The Congo,
The Democratic Republic Of The Congo,
Colombia,
Cuba,
Dominican Republic,
Ecuador,
Ghana,
Guinea-bissau,
Islamic Republic Of Iran,
Iraq,
Kyrgyzstan,
Lebanon,
Liberia,
Libya,
Mali,
Marshall Islands,
Mongolia,
Morocco,
Myanmar,
Nepal,
Nigeria,
North Korea,
Pakistan,
State Of Palestine,
Qatar,
Russia,
Sierra Leone,
Somalia,
South Sudan,
Spain BIN 487106,
Sudan,
Syrian Arab Republic,
Trinidad And Tobago,
Tunisia,
United States,
Venezuela,
Western Sahara,
Yemen,
Zimbabwe
How long does it take to transfer Visa, MasterCard, Arca bank cards?
Recommendations for working with Visa, MasterCard bank cards.
- Start working with cards with small amounts, for example 100-200 USD/EUR per day. After several transfers, you can increase the amounts.
- If possible, make no more than 1 transfer from/to a card per day.
- Make sure that your card is active, there is the required amount on your balance, and online payments from/to your card are allowed by your bank.
- Sometimes, for online payments you need to notify the bank; to do this, call your bank and tell them that you would like to make the payment online.
- Since some banks do not really like activities with cryptocurrency, when contacting the bank, refrain from mentioning that you are buying/selling cryptocurrency.
- If suddenly, you cannot pay from cards that you previously successfully paid with us, then you need to contact Changer.BIZ support to undergo extended card verification. Extended card verification may take up to 7 banking days.
Why hasn’t my BTC transaction confirmed yet?
- When there’s a dramatic spike in transaction activity, the mempool can become congested because so many transactions are waiting to be included in the next block.
- In most cases, your transactions will eventually confirm. It may just take longer than usual to do so.
Do not receive an email to confirm registration or others mails.
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Sometimes, emails may end up in spam/junk folders, please check those folders.
Are exchanges automatic or manual?
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When choosing the direction of exchange, you can see all the info. Most exchange directions are automatic.
List of exchanges from which transfers are not accepted.
- Transfers from the following exchanges are not accepted and will be blocked:
- bitpapa.com, capitalist.net, nobitex.ir and any Iranian and other platforms of similar sanctioned countries, rapira.net, meer.kg, 1xbet and all related entities, Aifory.pro, terminal.cash, SkyCrypto.net, FlashObmen.com, 60cek.net, hd-change.com, CoinBlinker.com, Metka.cc, AlfaBit.org, Heleket.com, Garantex, Hydra, Blender.io, Lazarus Group, Genesis Market, ChipMixer, Shinbad, Bitzlato, netex24.net, BTC-e, FinCEN
